Dear Customer,
When placing an order you will be asked to agree with our terms and conditions.
The various points are discussed below. Enjoy reading!
If you have any questions, please do not hesitate to contact us via info@monsieurbeaux.be.
IDENTITY OF THE SELLER
Monsieur Beaux
Bjorn Dumont
Groenveldlaan 16
1860 Meise
0472419336
info@monsieurbeaux.be
FORTIS: BE31 0018 5248 2455
Company number: BE 0817 319 030
“Small business subject to the tax exemption scheme. VAT not applicable. “
GENERAL
The e-commerce website of Monsieur Beaux, hereafter seller, offers its customers the possibility to purchase the products from its web store online.
Product: These are the articles that are offered on the e-commerce website of Monsieur Beaux.
Buyer: the person who visits this website and purchases one or more products here. This person must have a minimum age of 18, or must have an agreement with the parents or guardian.
These General Terms and Conditions (“Terms”) apply to every order placed by a visitor to this e-commerce website Monsieur Beaux.
When placing an order via the Monsieur Beaux web store, the buyer must explicitly accept these General Terms and Conditions, thereby agreeing to the applicability of these General Terms and Conditions, excluding all other terms and conditions. Additional terms and conditions of the buyer are excluded, unless these have been previously accepted in writing and explicitly by Monsieur Beaux.
PRICE
All prices quoted are in EURO and do not include shipping costs. The prices quoted are VAT-free, as the Monsieur Beaux company with company number VAT BE 0817 319 030, as a small company, benefits from the VAT exemption.
After entering your address details during the ordering process, the shipping costs are displayed. These shipping costs are calculated on top of the total price of your ordered products. The shipping costs depend on the selected products and the country to which they must be sent.
The indication of price refers exclusively to the articles as described verbally. The accompanying photos are intended to be decorative and may contain elements that are not included in the price.
OFFER
The products offered on the Monsieur Beaux website are handmade in Belgium. There can be a slight difference in size between the products of the same size. Every product is unique.
ORDER
The products of Monsieur Beaux can be ordered by adding the products to your shopping basket. You can consult your shopping cart at any time during your visit to our site. To complete the ordering process you can choose “Checkout”. After this your invoice and shipping information will be requested. After entering your address details, the shipping cost will appear. You also choose the desired payment option.
After accepting our Terms and Conditions you can place your order.
If the order process is successful you will receive a confirmation email with your order.
CONTROL
If you receive the products delivered by us damaged or if these products do not conform to the products ordered, we ask you to let us know via info@monsieurbeaux.be. (within 5 days after receiving your order)
PAYMENT
The payment must be made before the delivery of your order.
Monsieur Beaux has Mollie and / or Paypal handle the secure handling of online payments.
Mollie is one of the market leaders in the field of online payment in e-commerce, where 100% secure handling is guaranteed. Neither Monsieur Beaux nor third parties will see your card number or other information.
You have the choice between the following payment methods:
Bancontact
ING Home’Pay
Belfius Direct Net
KBC / CBC Payment button
Paypal
Ideal (the Netherlands)
by transfer to account number FORTIS: BE31 0018 5248 2455
SHIPPING OF THE ORDER
In Belgium we ship our packages with Bpost.
The other countries listed below we ship with PostNL.
The orders are always shipped with tracking informatie.
We ship within Europe in following countries.
Belgium Bpost 5,50 euro
Netherlands PostNL 8,50 euro
Luxembourg PostNL 8,50 euro
Germany PostNL 13,50 euro
France PostNL 13,50 euro
Italy PostNL 16,50 euro
Spain PostNL 16,50 euro
UK PostNL 13,50 euro
If your country of destination is not listed, please contact us via info@monsieurbeaux.be.
Intellectual Property
All products remain the exclusive property of Monsieur Beaux until the moment of full payment by the buyer.
RIGHT OF WITHDRAWAL
The provisions of this article only apply to buyers who purchase articles online from Monsieur Beaux in their capacity as consumers.
According to the Belgian law on trade practices, consumer information and protection of 12 April 2010, all products purchased online at Monsieur Beaux are subject to a consideration period of 14 days.
You have the right to withdraw from the contract within 14 days without giving any reason. The costs incurred for the return shipment are borne by the buyer. The purchase price is fully refunded within 7 days after the seller has received the package.
If you wish to make use of the right of withdrawal, you must make this known in writing (info@monsieurbeaux.be) within 14 calendar days from the day following the delivery of the product.
The products must be returned undamaged, unused and unopened (in original condition and packaging). You must prove that the products were returned on time, for example by means of proof of shipment. Unstamped or insufficiently stamped shipments are always refused and returned to the sender.
Products must be returned to:
Monsieur Beaux
For the attention of Bjorn Dumont
Groenveldlaan 16
1860 Meise
Belgium
If the products do not receive the right of withdrawal in accordance with the conditions, the purchase amount will not be refunded or will not be refunded in full. In that case, the product remains your property. You can then choose to have the product sent back to you, for which you pay associated shipping costs.
You cannot exercise the right of withdrawal if the purchased product has been tailor-made or modified especially for you.
COMPLAINTS
It is always possible that despite our care, something went wrong or something that you are not satisfied with.
We would like to hear this as soon as possible via info@monsieurbeaux.be.
We will then look for a suitable solution together with you.
PRIVACY
This privacy policy describes how we handle your personal data.
By visiting and using our site, you agree to the Monsieur Beaux privacy policy.
We strive to process your data in a completely secure manner.
The data we collect is the data that comes from the online order form, the contact form and the form to receive the newsletter.
We collect and process your personal data for customer and order management:
– customer administration
– follow-up of orders and deliveries
– billing
– sending marketing and personalized advertising
Your data can be analyzed to tailor the information and / or offers as much as possible to your interest or interest.
Your personal data will never be passed on to third parties for commercial purposes without your permission. Monsieur Beaux does not sell your personal data to third parties.
The personal data processed for customer management will be kept for the period necessary to meet the legal requirements (including in the field of accounting).
You always have the right to view, change, transfer or even delete your data if permitted by law.
For further information, questions or comments regarding our privacy policy, please contact Bjorn Dumont at info@monsieurbeaux.be.
USE OF COOKIES
During a visit to the site ‘cookies’ can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people, a cookie can only identify a machine.
You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
By using our website, you agree to our use of cookies.
EVIDENCE
The buyer accepts that electronic communications and back-ups can serve as evidence.
APPLICABLE LAW AND DISPUTES
Belgian law applies, with the exception of the provisions of private international law regarding applicable law.
The courts of the place of residence of the Consumer are competent in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).
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